Privacy Policy

Effective Date: April 16th, 2024

Introduction

Lenox Insurance Group, LLC ("we", "us", "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lenox insurance group, use our mobile application, or engage with our insurance services.

Information We Collect

We collect personal information that you provide to us directly, such as when you apply for insurance, make a claim, or communicate with our customer service. This information may include:

• Personal identifiers like your name, address, email, and phone number.
• Sensitive information such as your Social Security number, driver's license number, and health-related data.
• Financial information, including credit card numbers and bank account details.

We may also collect information automatically when you visit our website or use our app, including:

• IP address, browser type, and operating system.
• Information about your activities on our site through cookies and other tracking technologies.

Use of Your Information

We use your information to:

• Provide, operate, and maintain our services.
• Process your transactions and manage your account.
• Communicate with you, including sending updates, promotions, and customer service communications.
• Enhance and personalize your experience with us.
• Comply with legal obligations and defend against legal claims.

Sharing of Information

We may share your information with:

• Service providers who perform services on our behalf, such as payment processing and data analysis.
• Affiliates and business partners who are involved in delivering the services you have requested.
• Legal and regulatory authorities, when required by law or in response to legal process.

We do not sell your personal information to third parties.

Data Security

We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure protocols.

Your Privacy Rights

Depending on your jurisdiction, you may have rights related to your personal information, including:

• The right to access, correct, or delete your data.
• The right to restrict processing and object to processing.
• The right to data portability.

To exercise these rights, please contact our Privacy Officer at michelle@lenoxinsurancegroup.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at michelle@lenoxinsurancegroup.com.